Fequently asked questions

What does shipping cost?

On average all order shipping costs are $4.50 to any state in the US, and about $6.00 to any province in Canada.

When will I receive my order?

All products are shipped out from our fulfillment center within 4-6 business days and on average it takes 1-5 business days to deliver your order. If things go smoothly, you place your order on Monday you should receive it by Friday the same week.

Every now and then, such as holiday seasons, there may be a delay on orders due to the high volume coming in within such a short time period. We value being transparent with our customers, so please be patient as we are a small team doing the best we can! Thanks for your understanding.

What is your refund policy?

In case you receive a product that has been damaged during shipment we will automatically ship out new product for you or issue a full refund. Refer to refund policy on footer of page. If you cancel a non subscription before the order is confirmed to ship you will be issued a full refund. Subscription items can be referred to in subscription policy in footer.

How can I cancel my order?

Cancellations must occur before the product is confirmed and preparing to be shipped out. The order cannot be cancelled after you get an email with a tracking number. Refer to shipping and refund policy on footer.

Can I track my order?

Once you will make a purchase and your order will be confirmed, we will send out an order tracking link.

Do you ship internationally?

We proudly ship our products internationally. However, free shipping is offered only to customers in the United States and Canada.

For all international orders (outside of the U.S.), customers will be responsible for paying any customs fees, import duties, or taxes imposed by their destination country. These charges are determined by the local government and are not controlled or collected by us. Typically, they are billed directly by the local delivery carrier at the time of delivery. NOTE: If an international delivery isn't picked up, the package will be returned to our facility and no refund will be issued.